By Mohammad Ashraf
✓ Reviewed By Mohammad Ashraf
Learn about integrated business management, how to implement it, and how a single platform can revolutionize your SME business growth process. Malaysia Madani is now moving towards digitalization especially for SME entrepreneurs.
An integrated business management system ensures that all of a company's teams and processes are aligned and working towards the same goal. For the best results, nothing beats a platform that has all your business needs.
It is important to have an integrated business management if you want a functioning business environment. Companies with separate departments with different goals will have trouble setting individual goals. If you want to improve your business performance and gain a competitive advantage, or make your customers happier, a good system is a must for your business.
In fact, this kind of decentralized management is very popular in the market, because it is not easy to create a company that functions well as a whole. The more complex the business, the more it is necessary to centralize processes and choices without giving up the autonomy of each department.
So, in this article, we'll show you how to use integrated business management and the best platforms for it.
Integrated business management is a way of running a business based on collaborative systems and goals. Different parts of the business are run by the same management and use the same tactics.
When you put all the different parts of a business into one big picture, the business becomes more efficient, with better communication and fewer daily problems. The end result is a better product or service and happier customers in general. In the long run, the entire operational process will be better.
To use integrated business management, you need to build a clear organizational culture that is focused on common goals and, ideally, divided by process.
Strategic planning is important so that you can know where your company is now and what you want to achieve. In other words, you need to set global goals and ask employees from all areas to do their jobs and run processes based on these goals.
To do this, you need to set up a management system that connects all of your business activities together from start to finish. Your processes can be automated and made to work together with digital assistance.
So, what type of platform is best for your SME business? To answer this question, you need to know how your business works and what type of business devices you need.
An all-in-one digital business platform can support solutions for Customer Relationship Management (CRM), Billing, E-commerce, Analytics, Business Process Management (BPM), Business Content Management (ECM), Recruitment and Selection (R&S), and more in the same system.
Therefore, funds, stocks, marketing, business, human resources, and sales processes can all be viewed, managed, and changed on the same platform.
Here are some of the things we got:
Imagine, for example, BPM linked to ECM and Analytics systems. BPM automates all processes and displays them in the system, along with business rules, deadlines, and tasks of the employees involved.
ECM (Enterprise Content Management) stores, digitizes, shares, and understands all the paperwork involved in this process. With Analytics, you can process and analyze all the data collected in this content. The information from this analysis can be used to make choices, which makes the company more efficient and better at achieving its goals.
It is difficult to find an existing platform that meets the needs of SME businesses. Therefore, it is a good idea to use a low-code platform, and have templates available and it is easier to code. You just need to “drag and drop” to change the solution to suit your business needs.
Here are some good things about using an all-in-one platform:
With all information centralized, sectors no longer need to communicate via email or in person. The system provides everyone with the same data. This reduces rework as automation prevents repetitive tasks from being completed.
The automated method is secure and online, allowing for information verification.
Integrated management saves on errors and costs by eliminating internal bureaucracy. This reduces operating costs.
All-in-one solutions like BPM can standardize and optimize processes, so your staff can focus on continuous improvement.
All procedures are recorded in one place with an all-in-one system, making it more transparent. Furthermore, it allows for maintenance and information retrieval.
All these efficiencies make the company more productive with fewer steps and lost time. Every employee knows their position and goals, improving teamwork
With increased productivity, transparency, process optimization, and cost reduction, companies will become more competitive because you can make more strategic decisions.
First, analyze your business needs to determine where an integrated business management system would benefit it. With an accurate analysis, you can determine which processes to start with.
There are many great systems on the market, but you must do thorough research to see if they meet your needs.
Train your staff to understand the system and its resources.
Follow up on all system operations to verify implementation improvements. Implementing a system like this without monitoring its impact on the company would be pointless. If problems arise, they will be fixed and monitored for greater efficiency.
MYSOLUSY. MY, for efficient SME business management!
Is there one platform that combines all the functions needed for my business?
YES! For a completely streamlined operation, MYSOLUSY. MY will help you with comprehensive business solution software.
This software streamlines and automates every step of your operations so that you can increase productivity, efficiency, and overall quality of your output. Many tasks, including customer support, real-time data analysis, report generation, and process standardization, can all be handled simultaneously.
So managers can see the big picture and make changes to reduce errors, waste, and expenses. One complete software for all types of tasks. Complete Solution, All Solutions.
Want to know more about business digitalization management?
Visit MYSOLUSY. MY and connect with our team of professionals!
Asrafur is the Founder of Mysolusy, he leads with his remarkable decision-making, leadership skills & IT strategy Skills. He is a trained IT specialist. He is also a business graduate from IIUM. He has six years of experience working in the software industry. As a visionary tech entrepreneur, he has experience in business and technology.